Shipping Policy
Last updated: April 8, 2026
MyCloudSociety is a digital Software as a Service (SaaS) platform provided by Nexstack Software Private Limited. We do not sell or ship physical goods.
1. No Physical Shipping
All services offered through MyCloudSociety are delivered digitally. No physical product is shipped to customers.
2. Service Activation
After onboarding confirmation and successful payment, account setup and service activation are completed digitally.
3. Delivery Timeline
Standard activation is typically completed within 1 to 3 business days. If data migration, onboarding assistance, or custom setup is required, activation may take 3 to 7 business days depending on scope and availability of required information.
4. Communication
Customers will receive onboarding and activation communication through email, phone, WhatsApp, or other agreed communication channels.
5. Contact
Nexstack Software Private Limited
604, Building No 1, Phase 1, Daisy Garden
Kamlakar Nagar, Ambernath, Kalyan
Thane - 421501, Maharashtra, India
Email: support@mycloudsociety.com
Phone: +91 8600607521
GSTIN: 27AALCN3524A1ZR
CIN: U63999MR2026PTC473634